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FAQs
Ordering Stock Photography
What are stock photographs?
How are stock photo prices determined?
What are Rights Managed photos?
What are Royalty Free photos?
Are your photographs copyrighted?
How do I order a stock photo?
How can I request exclusive use?
What if my use category is not shown?
Can I get quantity discounts?
Can I get discount for a non-profit or educational use?
Where can I see a copy of the user license?
How long is the user license good for?
If I stop using a licensed photographs can I get a refund?
What are your file formats?
What resolution are your photographs?
Can I buy your photographs on other web sites?
Ordering Prints
How do I order prints?
How are your orders shipped?
Can I get framed and matted prints, or canvas prints shipped faster than FedEx Ground?
What fine art print sizes are available?
Can I order a fine art print size not shown?
When will my prints be delivered?
What types of mat board do you use?
What type of glass do you use?
What type of frames do you use?
Ordering Stock Photography
What are stock photographs?
These are photographs not taken for a specific client or purpose that are available for use via a license. Stock photographs are commonly used in three general areas: commercial (advertising, packaging, displays, etc.), editorial (news articles, textbooks, educational materials, etc.), and personal. Stock photographs are usually licensed for a specific time period and for a specific use. Exclusive use can be purchased which will prevent the same photograph from being used by two competing businesses or organizations.
How are stock photo prices determined?
Traditionally, license fees are based on the type of use, placement, industry, size, circulation, distribution area, and time period, among other factors. Calculating the license fee based upon the traditional pricing model can be quite complicated. Unlike most stock photo agencies, Seattle Photographs uses a simplified pricing model: we have less than 20 use categories, with exclusive use being available for another 50% of the base license fee. That’s it. The size, placement, industry, circulation, distribution do not matter.
What are Rights Managed photos?
Rights managed means the right to use a given image is granted to a certain user that will prevent the same image from being used by two groups at the same time for the same purpose. Use of an image can range from $20 - $100 for a small brochure to thousands of dollars if used in a national advertising campaign. A use history can be maintained that chronicles the use of a given image for the benefit on any prospective future users
What are Royalty Free photos?
Royalty free images are typically purchased for a one time fee, and can be use for most any legal purpose by anyone at any time. There is nothing to prevent two companies, even in direct competition, from using the same image, which can be disastrous for branding. Royalty free images are usually priced based on the size of the image. Royalty free images are normally sold in CD collections of about 100 images for $300 - $500. Low quality royalty free images can also be purchased as a part of clip art CD's at most computer stores, but these have very limited applications. In order to get a few usable images, you need to purchase the entire collection.
Are your photographs copyrighted?
Yes. All photographs shown on our web sites are copyrighted by Seattle Photographs. Use of any of our photographs without a license is illegal.
How do I order a stock photo?
1. Find the photograph you want to use. Our photographs are organized into albums by subject (The Space Needle, Seattle Waterfront, Pike Place Market, etc) or you can search our entire collection by keyword.
2. Choose the appropriate Use Category (Book/Magazine Covers, Annual Reports, Web Sites, etc) then click on the Add to Cart button and Proceed to Checkout button
3. Enter your billing address, then payment information.
4. After the checkout is complete, you will be given a download link. Click on the link to download and save the photograph to your computer. The same download link will also be e-mailed to you in your order confirmation so you can download the photograph at a later time. Our name on your credit card statement will be shown as “Photo Products”.
Who is spitfirephoto.com?
Spitfirephoto.com is an order fulfillment website designed specifically for professional photographers. Our galleries, search function and shopping cart
for stock photography and fine art prints are provided by Spitfirephoto.com. Your payment and order details are available on the Spitfirephoto.com web site link that is included in your order confirmation e-mail.
How can I request exclusive use?
Send your request by e-mail to howard@seattlephotographs.com.
What if my use category is not shown?
Just use the closest available category. If you use is very unique and you cannot figure out what use category to use, just call us at 253-226-5717 and we will be glad to assist you.
Can I get quantity discounts?
Yes. 3 to 5 use categories quality for a 20% discount and 6 to 10 use categories quality for a 40% discount. This is given as a rebate issued to your credit card.
Can I get discount for a non-profit or educational use?
Yes. Non-profit and educational organizations qualify for a 50% discount on all license fees. This is given as a rebate issued to your credit card.
Where can I see a copy of the user license?
The user license is
available here:
License
How long is the user license good for?
Our user license is good for five years. Upon expiration of the license, additional five year renewals are available for 50% of the original license fee.
If I stop using a licensed photographs can I get a refund?
No. All license fees are non-refundable. However, if you would like to substitute another photograph for a photograph you have all ready licensed, please contact us at howard@seattlephotographs.com and in most cases a substitute photograph can be provided at no additional cost.
What are your file formats?
The photographs available for immediate downloads are high resolution, high quality JPEG files. These are great for most purposes. If you require a TIFF file, e-mail your request to howard@seattlephotographs.com and a TIFF file will be provided to you via FTP or mailed to you on a CD at no extra cost. Please allow at least 2 days for FTP delivery and one week for CD delivery.
What resolution are your photographs?
The original size of most of our digital photographs are either 3872 x 2592 pixels or 3008 x 2000 pixels. Many of our photographs are cropped during processing and the full sized final dimensions may be smaller than these dimensions. For use categories A, B and C the full sized dimensions are shown, which are the maximum dimensions available for a given photograph. For use categories D the maximum dimension is 1800 pixels, for use category E the maximum dimension is 900 pixels. And for use category F the maximum dimension is 600 pixels.
Can I buy your photographs on other web sites?
No. Our photographs are available on our web sites and nowhere else. We do not submit our photographs to any stock photo agencies.
Ordering Prints
How do I order prints?
All our photographs are available in four styles: prints only, framed and matted prints, canvas only, and canvas mounted on stretcher bars. We are now offering FREE SHIPPING on all framed and matted prints and FREE SHIPPING on all stretched and unstretched canvas prints.
1. Find the photograph you want to use. Our photographs are organized into albums by subject (The Space Needle, Seattle Waterfront, Pike Place Market, etc) or you can search our entire collection by keyword.
2. Choose the quantity, print size and style you would like to order.
3. Enter your billing address and shipping address,
4. Select your shipping method (USPS First Class Mail, USPS Priority Mail, FedEx Second Business Day, FedEx Next Business day). These shipping options are available only when ordering unframed prints. For framed and matted prints and stretched and unstretched canvas, the photograph price includes shipping via FedEx Ground.
How are your orders shipped?
Unframed prints are shipped via the shipping method selected during the checkout process. Free shipping is provided for framed and matted prints, stretched and unstretched prints on canvas are shipped via FedEx Ground.
Can I get framed and matted prints, or canvas prints shipped faster than FedEx Ground?
Yes. FedEx Ground usually takes 7 to 10 business days. Shipping via FedEx Second Business Day and FedEx Next Business Day is available for an additional cost. If you would like your order shipped via either of these methods, please contact us at howard@seattlephotographs.com or call us at 253-226-5717.
What fine art print sizes are available?
Our fine art prints (framed or unframed), are available in these sizes:
4” x 6”
5” x 7”
8” x 12”
12” x 18”
16” x 24”
20” x 30”
24” x 36”
The width of the mat varies from 1” wide for smaller prints to 3” wide on larger prints.
Prints on canvas (stretched or unstretched) are available in these sizes:
4” x 6”
8” x 12”
12” x 18”
16” x 24”
20” x 30”
24” x 36”
32” x 48
Can I order a fine art print size not shown?
Yes. You can order a print size not shown. Send us an e-mail at howard@seattlephotographs.com or call us at 253-226-5717mwith your order. The price will be the same as the price of the next largest print shown. For fine art prints larger than 24” x 36” please contact us for a quote.
When will my prints be delivered?
All orders are usually shipped within 2 to 4 days and delivery time depends on the shipping method selected.
What types of mat board do you use?
We use only high quality pH buffered mat board. All farmed photographs come with custom cut double mats. We use an off white outer mat and a dark colored inner mat that compliments the colors of the photograph.
What type of glass do you use?
We do not ship framed and matted prints with glass. Rather, we use a type of
acrylic plastic, such as Acrylite OP-3, Lexan XL 10 of similar material. This is very
durable and will not break during shipping. If you live in the greater Seattle area we can use glass instead of plastic if we can deliver the photograph to your location.
What type of frames do you use?
We use 1” deep aluminum frames with a black finish. All frames come fully assembled and include a wire mounted on the frame, so they are ready to hang right out of the box.
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